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Built by humans. Designed for humans. Structured for robots.

FAQ

Questions about your website preview

Everything you might want to know before requesting a free preview. If your question is not here, we are glad to help.

Your website preview

Do I pay before seeing the website?

No. We create a private website preview first. You can review it before deciding whether to proceed.

Is this a self-build website service?

No. We design, structure and prepare the website for you.

Is the preview publicly visible?

No. Your preview is private and will not become your live business website unless you approve it.

Can I request changes?

Yes. You can tell us about corrections and reasonable changes before launch.

Information & getting started

What information do you need?

We normally need your business name, services, location, telephone number, email address, opening hours and any photographs or branding you would like us to use.

Can you use information already available online?

Yes. We can begin with information that is publicly available. You will be able to check and correct it before launch.

Can I use my existing domain?

Yes. We can connect an existing domain or arrange a suitable standard domain.

Is business email included?

Business email is not included in the standard £20 package but can be arranged separately.

Pricing, updates & search

Are updates included?

Updates to your address, telephone number, email address, opening hours and team-member information are included. Other requested changes are charged at £50 per hour, with the cost agreed before work begins.

Will my website appear first on Google?

No website provider can guarantee a particular Google position or inclusion in an AI-generated answer. We structure your website so that search engines and AI tools can clearly understand your business, services and location.

Your agreement

How long is the agreement?

The service has an initial 12-month minimum term. It then continues monthly until cancelled by giving 30 days’ notice.

What happens if I cancel?

The website and hosting service will end. Your domain can be transferred once the account is fully paid. Website code, design systems and platform files remain the property of Optima Online Solutions and are not transferred.

Still have a question?

If your question is not answered above, we are glad to help. Email us and we will get back to you.

contact@optimawebdesign.co.uk

See it first. Then decide.

Request a free, private website preview built for your business. Nothing to pay upfront, and you only proceed if you are happy with what you see.

See it first. Approve it. Then decide.